digital home delivery with chatbot

Business online just hit its 2030 moment. Which means you’re 10 years late with your chatbot.

For some types of business, it’s hard to imagine how they’ll ever fully recover from the COVID-19 pandemic. I’m thinking of retail… restaurants and coffee shops in particular. And entertainment venues like movie theaters, nightclubs and sports stadiums. For business models that require placing a… Read More »Business online just hit its 2030 moment. Which means you’re 10 years late with your chatbot.

What Is Omnichannel Marketing

What is omnichannel marketing and why should you use it?

Omnichannel marketing is the fusion of multiple channels into one, seamless, homogenous “virtual channel.” The user no longer has to remember if they’re “in email,” or “on messenger,” or “texting.” With chatbots, all 3 channels act as one offering high engagement, open and conversion rates.